We want to ensure that your application process for live-in-care is as easy as possible, and are here to assist you if you have any questions.

How to apply for placement in aged care? - Here are some basic steps when applying:

  1. Organise an ACAS assessment - An ACAS Assessment can be organised by your Doctor, Hospital Social Worker, or you can organise it directly through the Aged Care Assessment Team. If you have been assessed by an ACAT or ACAS, please provide a copy of your report or the referrer code. If you do not have a copy, please let us know so we can help you obtain a copy.
  2. Organise an Assets assessment - A Combined Assets and Income Assessment is conducted by the Department of Human Services (Centrelink) or Department of Veterans’ Affairs. If you have already completed your Combined Income and Assets Assessment, please provide a copy of the determination letter that you received from the Department of Human Services (DHS) or the Department of Veteran’s Affairs (DVA).
  3. Complete the Cro Care Application Form -The application form and relevant documentation provides Cro Care with information to review and determine if we are suited to meet your needs and requirements. It is an internal document and will not be shared with anyone else. If you have appointed a Power of Attorney and they have signed the application form, please provide a copy of the Power of Attorney authorising document along with the application form. 
  4. Submit your application form

Email to:
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Post to:

VCACS – Cro Care Application Att: Administration 38 - 46 Barton St, Bell Park VIC 3215

If you have any questions along the way or are not sure what information is required or where to get it, please contact us via phone or email and a team member will assist you.


Contact Information

Victorian Croatian Aged Care Services – (VCACS)
ABN: 39 808 636 943                           

38 – 46 Barton St. BELL PARK, Victoria, 3215

Email: administration@crocare.com.au

Telephone: 03 7037 5100